Overview
iVerified AI ("iVerified", "we", "us", or "our") is a structured hiring intelligence platform operated by WebPipl Technologies. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our platform, marketing website, or services.
By accessing or using iVerified, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use our services.
Summary: We collect only what we need to operate the platform, we never sell your data, and we give you control over your information.
Data We Collect
Information you provide directly
- Account data: Name, email address, company name, role, and password when you register.
- Demo requests: First name, last name, work email, company, role, use case, and message submitted through our contact forms.
- Candidate data: CV/resume uploads, interview recordings, assessment responses, and evaluation scores submitted through the hiring workflow.
- Communications: Messages, support tickets, and feedback you send to us.
Information collected automatically
- Usage data: Pages visited, features used, timestamps, session duration, and click events.
- Device data: Browser type, operating system, IP address, and screen resolution.
- Interview session data: Audio/video recordings, code submissions, and proctoring signals (tab switches, face detection events) during AI-assessed interviews.
Information from third parties
- Calendar and ATS integrations you authorise (e.g., Greenhouse, Lever) may share candidate and job data with us.
- Authentication providers (e.g., Google OAuth) share your name and email address when you sign in via those services.
How We Use Data
We use the information we collect to:
- Provide, operate, and improve the iVerified platform and services.
- Process interview sessions, generate AI-powered assessments, and produce evaluation reports.
- Send transactional emails (interview invitations, session links, offer letters, password resets).
- Respond to demo requests and support enquiries.
- Analyse usage patterns to improve product features and user experience.
- Comply with legal obligations and enforce our Terms of Service.
- Detect and prevent fraud, abuse, and security incidents.
We do not use your data to train third-party AI models, sell to advertisers, or build individual profiles for marketing purposes.
Sharing & Disclosure
We do not sell, rent, or trade your personal information. We may share data with:
- Service providers: AWS (storage, SES email), Supabase (database), Sentry (error monitoring), LiveKit (video), OpenAI (AI evaluation). These providers are bound by data processing agreements.
- Your employer/client: If you are a candidate, your interview recordings and scores are shared with the hiring organisation that invited you.
- Legal requirements: When required by law, court order, or governmental authority.
- Business transfers: In connection with a merger, acquisition, or sale of assets, with notice provided to affected users.
Cookies & Tracking
We use cookies and similar technologies to:
- Essential cookies: Maintain your login session and security tokens. These cannot be disabled.
- Analytics cookies: Understand how pages are used (e.g., page views, session duration). You can opt out via your browser settings.
- Preference cookies: Remember your settings and UI preferences.
You can control cookies through your browser's privacy settings. Disabling non-essential cookies will not affect core platform functionality.
Data Retention
We retain your data for as long as necessary to fulfil the purposes in this policy:
- Account data: Retained while your account is active and for 90 days after deletion.
- Interview recordings: Retained for 12 months from the interview date, then permanently deleted unless your organisation requests extended retention.
- Demo request data: Retained for 24 months for sales and support purposes.
- Log data: Retained for 30 days for security and debugging purposes.
You may request earlier deletion of your data by contacting us at privacy@webpipl.com.
Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data ("right to be forgotten").
- Portability: Receive your data in a structured, machine-readable format.
- Objection: Object to processing based on legitimate interests.
- Restriction: Request that we restrict processing of your data.
To exercise any of these rights, email privacy@webpipl.com. We will respond within 30 days.
Security
We implement industry-standard security measures including:
- TLS/SSL encryption for all data in transit.
- AES-256 encryption for data at rest in AWS S3.
- JWT-based authentication with short-lived tokens.
- Role-based access controls limiting data access to authorised personnel.
- Regular security audits and penetration testing.
No system is 100% secure. If you believe your account has been compromised, contact us immediately at security@webpipl.com.
Children's Privacy
iVerified is a B2B platform intended for professional use by individuals aged 18 and older. We do not knowingly collect personal information from children under 16. If we become aware that a child has provided us with personal data, we will delete it immediately.
Policy Changes
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and notify active users by email for material changes. Continued use of iVerified after changes constitutes acceptance of the updated policy.
Contact Us
For privacy-related questions, data requests, or concerns:
- Email: privacy@webpipl.com
- General: contact@webpipl.com
- Address: WebPipl Technologies, India
For EU/UK residents, you have the right to lodge a complaint with your local data protection authority.